About Embassy Suites by Hilton West Palm Beach Central
A modern, family friendly hotel minutes from the I-95, the Embassy Suites by Hilton West Palm Beach Centraloffers a complimentary shuttle to several nearby attractions and amenities, including Palm Beach International Airport.
Every spacious two-room suite includes either one king or two queen-size beds, two flat-screen televisions, a sofa bed, mini-refrigerator, coffee maker, and microwave.
The Embassy Suites by Hilton West Palm Beach Centralwelcomes guests with a 24-hour front desk and free parking. The hotel also offers a 24-hour fitness center, two tennis courts, and an outdoor pool with whirlpools and a sun deck.
Guests enjoy a free cooked-to-order breakfast each morning, as well as complimentary drinks and snacks at the nightly Evening Reception. The Atrium Restaurant serves American cuisine, and also provides room service.
The Palm Beach Zoo and central Palm Beach are within 3 miles. The historic Worth Avenue shopping district is also nearby.
Positive Reviews
positive:
Bright, spacious rooms
Guests generally describe the rooms as comfortable, modern, and "huge", with plenty of natural light pouring in through the large windows. Families, couples, and groups particularly appreciate the two-room layout, which allows early birds and night owls to both "make themselves at home". Many guests also comment on the pool area, which is well maintained with plenty of towels and lounge chairs to go around.
positive:
Friendly, helpful staff
The reception, housekeeping, and breakfast staff have received many rave reviews for their friendly and professional customer service. Guests often comment on their smiling faces and their willingness to "go the extra mile" to make them feel welcome.
positive:
Don't forget to pack your appetite..
The complimentary breakfast buffet gets high marks for its impressive variety of hot and cold options, which include made-to-order omelets, pancakes, and French toast. Many guests also look forward to the daily Manager's Reception, which generously includes alcoholic beverages and a variety of tasty snacks. The bartenders and wait staff receive positive reviews for their friendly and attentive service.
Negative Reviews
negative:
Not very 'suite' for some.
The accessible rooms in the hotel are not suites, which was an unpleasant surprise for several guests with disabilities. A few with mobility scooters noted they had little room to turn around or park.
negative:
Dining fashionably late..
Several guests were disappointed by the long wait times in the hotel restaurant.
negative:
Maintenance issues..
Though most guests are pleased with the overall condition of their rooms, others report dated decor, or have to call maintenance to address issues with plumbing or televisions. A few others had housekeeping oversights to report, or were disappointed in lack of recognition for their Hilton Honors program membership.