About The Row Hotel; BW Signature Collection
The recently remodelled Hotel The Row offers sleek and modern accommodation in San Jose, California.
From deluxe, king and queen rooms to more spacious suites, Hotel The Row offers guests a variety of unit layouts and configurations. Certain units have Jacuzzis while Wi-Fi access, fridges, toiletry packs and microwaves are standard in all layouts.
In addition to a 24-hour reception team, this property has multilingual staff and an on-site business centre. High-speed Wi-Fi access is also available in this hotel’s public areas.
Tea and coffee are available throughout the day in the property’s lobby and guests can also enjoy a complimentary hot breakfast selection here. Nearby eating options include Straits Restaurant for pan-Asian and Zona Rosa for Mexican fusion cuisine.
Santana Row and Westfield Valley Fair Mall are located under a mile from the hotel. This property is situated approximately 15 minutes by car from downtown San Jose.
Positive Reviews
positive:
Modern, clean and spacious
This property has undergone a recent refurbishment and the results of this work have been highly praised by guests, who say that they absolutely love the new, modern feel of this hotel. In addition to their good looks, units were found to be well-kept and spacious.Also, many were pleased to find that rooms here are well-equipped, with the fridge units and coffee makers being particularly impressive amenities.
positive:
A great breakfast spread
The breakfast here is outstanding. The food - in terms of both quality and variety - is impressive and guests were pleased to find that items were freshly cooked and replenished by staff as needed.
positive:
A solid choice for local attractions
Finally, guests were pleased to note that this property is located a reasonable distance to a number of local attractions, including downtown San Jose and the city's Japantown area.
Negative Reviews
negative:
Not quite at Santana Row
Those hoping to be right among the shops of Santana Row were left disappointed by the location of this property, which is just under a mile away from this shopping area. To this end, many felt that the inclusion of the word ‘row' in the name of these apartments was misleading in terms of the property's overall location in San Jose.
negative:
Still slightly unfinished
Despite the refurbishment, many felt that rooms and units had a slightly raw or unfinished look about them. Most commented negatively on the unattractive mix of old and new fixtures and fittings, a look that was prevalent in certain rooms.
negative:
Road noise a problem
Finally, guests reported being disturbed by noise from both the nearby road as well as the hallways here. This did have an impact on the sleep quality of many.