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    The Row Hotel; BW Signature Collection (San Jose, USA)

    The Row Hotel; BW Signature Collection (San Jose, USA)

    About The Row Hotel; BW Signature Collection

    The recently remodelled Hotel The Row offers sleek and modern accommodation in San Jose, California. From deluxe, king and queen rooms to more spacious suites, Hotel The Row offers guests a variety of unit layouts and configurations. Certain units have Jacuzzis while Wi-Fi access, fridges, toiletry packs and microwaves are standard in all layouts. In addition to a 24-hour reception team, this property has multilingual staff and an on-site business centre. High-speed Wi-Fi access is also available in this hotel’s public areas. Tea and coffee are available throughout the day in the property’s lobby and guests can also enjoy a complimentary hot breakfast selection here. Nearby eating options include Straits Restaurant for pan-Asian and Zona Rosa for Mexican fusion cuisine. Santana Row and Westfield Valley Fair Mall are located under a mile from the hotel. This property is situated approximately 15 minutes by car from downtown San Jose.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • Pets
    • A/C
    • Gym

    Rating overview

    • LocationGood  7.8 / 10
    • RoomsGood  7.7 / 10
    • ServiceGood  7.7 / 10

    Positive Reviews

    positive:

    Modern, clean and spacious

    This property has undergone a recent refurbishment and the results of this work have been highly praised by guests, who say that they absolutely love the new, modern feel of this hotel. In addition to their good looks, units were found to be well-kept and spacious.Also, many were pleased to find that rooms here are well-equipped, with the fridge units and coffee makers being particularly impressive amenities.

    positive:

    A great breakfast spread

    The breakfast here is outstanding. The food - in terms of both quality and variety - is impressive and guests were pleased to find that items were freshly cooked and replenished by staff as needed.

    positive:

    A solid choice for local attractions

    Finally, guests were pleased to note that this property is located a reasonable distance to a number of local attractions, including downtown San Jose and the city's Japantown area.


    Negative Reviews

    negative:

    Not quite at Santana Row

    Those hoping to be right among the shops of Santana Row were left disappointed by the location of this property, which is just under a mile away from this shopping area. To this end, many felt that the inclusion of the word ‘row' in the name of these apartments was misleading in terms of the property's overall location in San Jose.

    negative:

    Still slightly unfinished

    Despite the refurbishment, many felt that rooms and units had a slightly raw or unfinished look about them. Most commented negatively on the unattractive mix of old and new fixtures and fittings, a look that was prevalent in certain rooms.

    negative:

    Road noise a problem

    Finally, guests reported being disturbed by noise from both the nearby road as well as the hallways here. This did have an impact on the sleep quality of many.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Parking
    7. Pets allowed
    8. Convenience store
    9. Non-smoking rooms
    10. PC with internet
    11. 24-hour reception
    12. Snack bar
    13. Laundry service
    14. WiFi in public areas
    15. Free WiFi (public areas)
    16. Luggage storage
    17. Housekeeping
    18. Free WiFi
    19. Breakfast
    20. Hand sanitizer provided
    21. Safe distance
    22. Response protocol
    23. Online check-in/check-out
    24. New safety protocols
    25. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Shower
    2. Television
    3. Hairdryer
    4. Central heating
    5. Air conditioning
    6. Pay-TV
    7. Desk
    8. Sitting area
    9. Cable TV
    10. WiFi
    11. Microwave
    12. Fridge
    13. Free WiFi (rooms)
    14. Coffee machine
    15. Dryer
    16. Closet

    Arrival / Departure

    1. Check out: 11:00

    Contact

    2404 Stevens Creek Boulevard,  95128,  San Jose,  USA
    Telephone: +1(408)2935000 | Fax: +1(408)2935287

    Frequently Asked Questions about The Row Hotel; BW Signature Collection

    • Is there a pool area at The Row Hotel; BW Signature Collection?

      No, The Row Hotel; BW Signature Collection doesn’t offer pool areas.

    • Are pets allowed at The Row Hotel; BW Signature Collection?

      Yes, The Row Hotel; BW Signature Collection has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at The Row Hotel; BW Signature Collection?

      Yes, The Row Hotel; BW Signature Collection provides Parking, Accessible parking for guests.

    • Where is The Row Hotel; BW Signature Collection located?

      The Row Hotel; BW Signature Collection is located in 2404 Stevens Creek Boulevard, 95128, San Jose, USA.

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