About Holiday Inn Hotel & Suites Gateway, an IHG Hotel
Holiday Inn Williamsburg-Historic Gateway is located in the city center, close to Governor's Palace, and within walking distance of Colonial Williamsburg Visitor Center and Walter J. Zable Stadium at Cary Field.
All air-conditioned rooms have king or queen-sized beds, and are equipped with cable TVs, refrigerators, microwaves, coffee makers, irons, and free Internet access. Rollaway beds and infant cribs are available on request.
The hotel has free self-parking on-site, along with an indoor pool and a spa tub. Dry-cleaning, laundry, and fitness facilities are available, as is a 24-hour business center with conference and meeting spaces.
Holiday Inn Williamsburg-Historic Gateway has a restaurant on-site that serves breakfast and dinner, and local restaurants are nearby for additional lunch and dinner options.
The property is near historic Williamsburg landmarks, and conveniently close to Merchants Square, Public Hospital Museum, Kimball Theater, and College of William and Mary.
Positive Reviews
positive:
Clean and roomy bathrooms
Most guests say that bathrooms are spacious and well-appointed, noting that nothing is missing from them, and that they are regularly cleaned and re-stocked. Several guests love the marble and granite tiles which, according to them, give the bathrooms a very exclusive look.
positive:
Convenient location
Many guests note that the location is very convenient to exploring historic Williamsburg and surrounding areas, saying that most landmarks are within walking distance. They say that small local shops abound in the area, and that restaurants are close by.
positive:
Great dining
Most guests are very happy with breakfast and dinner offered at the hotel, noting that the food is diverse and very tasty. Breakfast is not free, as some guests point out, but guests get a voucher that covers a part of the cost, so surcharge is minimal, and they say that children eat for free.
Negative Reviews
negative:
Small recreational areas
Several guests point out that the pool area and the gym are small, and say that they get crowded and overrun by small children easily. Some guests note that the pool should be kept cleaner, as the water is cloudy and there is debris floating around.
negative:
Employees just OK
Some guests note that the employees are friendly and attentive, but not overly eager to help guests out when it comes to suggesting places to visit or restaurants to eat at. According to most guests, employees are professional and deal with minor issues as they arise, so these isolated incidents do not seem to be the norm.
negative:
Spotty Wi-Fi access
Several guests say that the free Internet service is not the best as it disconnects occasionally, and it is difficult to get back on-line. They suggest using a personal data plan for care-free surfing and a reliable connection.