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    Ocean Coral & Turquesa Resort - All Inclusive (Puerto Morelos, Mexico)

    Ocean Coral & Turquesa Resort - All Inclusive (Puerto Morelos, Mexico)

    About Ocean Coral & Turquesa Resort - All Inclusive

    Ocean Coral & Turquesa is a five-star all-inclusive beachfront resort featuring a full-service spa, free use of nearby fitness facilities and a business center. The hotel is three miles away from Crococun Zoo. The rooms can be accessed via external corridors and include furnished balconies, an in room safe, coffee/tea maker, a minibar and a LCD TV with access to pay movies and a satellite TV service. Guests can also enjoy in-room massages, in-room childcare at a surcharge and room service during limited hours. Ocean Coral & Turquesa features four outdoor swimming pools, two outdoor tennis courts, free self-parking, onsite shopping and a free children’s club. The hotel has eight onsite restaurants specializing in Italian, Mexican, American and Caribbean cuisine. There are several bars and a coffee shop within the premises. Arrecife de Puerto Morelos National Park and Dr. Alfredo Barrera Marin Botanical Garden are both six miles away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.9
    trivago Rating Index® based on 28828  reviews from:
    • Agoda(7.8/10),
    • LocationVery good  8.2 / 10
    • RoomsVery good  8.4 / 10
    • ServiceVery good  8.2 / 10

    Positive Reviews

    positive:

    Multilingual staff are very pleasant and helpful

    The hotel's employees are very affectionate and courteous. They take guests' concerns seriously and move quickly to solve any problems and carry out any requests that have been made. Their multilingual ability gives them a great advantage when guests come from different nationalities.

    positive:

    Great location with variety of attractions

    The beachfront hotel complex has a wonderful view of the ocean, outdoor pools and the pleasant nature. Arrecife De Puerto Morelos National Park is one of the many attractions sites a few kilometres away where guests can adventure. They also can enjoy beautiful sunrises and sunsets during their stay at the hotel.

    positive:

    Well furnished and clean rooms

    The hotel has a very high standards of cleanliness and this is seen throughout its premises. From the rooms to the bathrooms and the pool, everything is well maintained. The rooms are elegantly furnished.


    Negative Reviews

    negative:

    Breakfast was subpar in quality and service

    A good number of guests were not satisfied with the breakfast offered at the hotel. To some, the food lacked variety and was served in very small quantities. Good quality service was also lacking according to a few guests' feelings.

    negative:

    Poor water temperature control in the showers

    Some showerheads were faulty and didn't work properly. The water temperature was irregular and guests reported that the water at times would keep changing from hot to cold.

    negative:

    The mattresses and pillows were not comfortable

    A number of guests complained about the comfort levels of the beds. The mattresses and pillows were generally thought to be old and cheap. Some pillows were quite old and had stains on them and this was quite disturbing to some.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Hot tub
    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Lift
    4. Gym
    5. Parking
    6. Terrace
    7. Porter service
    8. Hotel bar
    9. Beach bar
    10. Pool bar
    11. Outdoor swimming pool
    12. Conference rooms
    13. Non-smoking rooms
    14. PC with internet
    15. Restaurant
    16. 24-hour reception
    17. On-site boutique shopping
    18. Snack bar
    19. Beach
    20. Sun umbrellas
    21. Deck chairs
    22. Towels at the pool
    23. Laundry service
    24. Spa
    25. WiFi in public areas
    26. Room service
    27. Organised activities
    28. Concierge
    29. Free WiFi (public areas)
    30. ATM
    31. Pool
    32. Luggage storage
    33. Housekeeping
    34. Free WiFi
    35. Breakfast
    36. Regular disinfection
    37. Hand sanitizer provided
    38. Temperature screening
    39. Safe distance
    40. Response protocol
    41. Online check-in/check-out
    42. New safety protocols
    43. Cashless payment
    For children
    1. Childcare
    2. Playground
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Cosmetic mirror
    8. Pay-TV
    9. Satellite TV
    10. Safe
    11. Cable TV
    12. WiFi
    13. Free WiFi (rooms)
    14. Coffee machine
    Sports facilities
    1. Volleyball
    2. Boat rental
    3. Bike rental
    4. Fitness
    5. Tennis court
    6. Diving
    7. Table tennis
    Food and beverage
    1. All inclusive (upon inquiry)
    Accessibility
    1. Accessible parking

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Super manzana 12, Lote 1-05,  77580,  Puerto Morelos,  Mexico
    Telephone: +52 998 287 2100 | Fax: +52 998 287 2101 | 

    Frequently Asked Questions about Ocean Coral & Turquesa Resort - All Inclusive

    • Is there a pool area at Ocean Coral & Turquesa Resort - All Inclusive?

      Yes, Ocean Coral & Turquesa Resort - All Inclusive offers 2 pool areas.

    • Are pets allowed at Ocean Coral & Turquesa Resort - All Inclusive?

      No, Ocean Coral & Turquesa Resort - All Inclusive doesn’t allow pets.

    • Is parking available at Ocean Coral & Turquesa Resort - All Inclusive?

      Yes, Ocean Coral & Turquesa Resort - All Inclusive provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Ocean Coral & Turquesa Resort - All Inclusive?

      Check-in at Ocean Coral & Turquesa Resort - All Inclusive is available from: . Check-out time is by .

    • Where is Ocean Coral & Turquesa Resort - All Inclusive located?

      Ocean Coral & Turquesa Resort - All Inclusive is located in Super manzana 12, Lote 1-05, 77580, Puerto Morelos, Mexico.

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