About The Wanderoo Lodge
The Joy Motel is a retro-style property set amidst pine trees at Van Buren in Eureka Springs and features an outdoor saltwater pool with sun loungers. The Eureka Springs City Auditorium and Intrigue Theatre are within a 15-minute walk from this pet-friendly motel.
Offering private bathrooms, the accommodations are air-conditioned and have traditional designs. Each is equipped with a cable TV and coffee & tea making facilities. Ironing facilities, DVD players, and hairdryers are available upon request. Upgraded rooms add living areas and kitchens with microwaves and refrigerators.
Wireless Internet access in all areas of the motel and parking are free of charge. There is also a fire pit and picnic area on-site.
Right across the street this property is Mertie Mae's Restaurant which serves American meals.
Eureka Springs Historical Museum is just a 17-minute walk from The Joy Motel, while the Frog Fantasies Museum is 22-minute walk away.
Positive Reviews
positive:
Pleasing, historic location in Eureka Springs
The central location of the motel with its traditional historic design was one of the main reasons why guests chose the property. The town of Eureka Springs was such a lovely town with many beautiful attractions. Moreover, the historic downtown area was also just a short walking distance by taking Benton Street.
positive:
Hospitable host renders impeccable assistance
Due to continuous renovation of the property that resulted to complaints, most guests were pleased with how the owners handled the situation. They were more than eager to please the guests, tried their best to resolve the issues, and provided their special request such as refund or room transfers.
positive:
Clean and comfortable king-sized beds
Aside from the spacious rooms, guests were also impressed with the clean and comfortable king-sized beds. The size was sufficient enough to the number of guests inside the rooms and the beds were freshly prepared and well-maintained.
Negative Reviews
negative:
Stinky smell of moulds
Most of the negative reviews were centred on the unpleasant smell of moulds within the rooms. The whole cottage had this musty and mouldy smell as soon as guests entered the rooms. The smell was so devastating that some guests had minor allergies or clogged nose.
negative:
Badly stained carpets
The carpets inside the rooms had visible brown stains and some water stains due to the water damage from the bathrooms and the dripping water from the air-conditioning units. The water was absorbed by the carpets, which resulted to the musty smell.
negative:
Water damage in the bathroom area
Guests were very disappointed with the water damage within the bathrooms. Some guests did not have enough water pressure which was not enough to flush the toilets, while some guests suffered from severe water damage which entered the actual rooms and damaged the bathroom doors.