Hotel Super 8 by Wyndham Baltimore/Essex Area (Baltimore, USA)

Although not all guests agree, many rate the standard of customer service at this hotel favorably. The property is not without problems, but it does seem that the staff isn't typically one of them. On the contrary, they often appear to go out of their way to assist guests and ensure their stay is a comfortable one.

Rooms at the Super 8 Baltimore/Essex Area are competitively priced and present an appealing option for any guest who wants to keep their total spend low. In addition to low-cost rooms, guests also benefit from complimentary extras such as Internet access, parking, and breakfast.

If you want to stay in the heart of Baltimore, there are better hotel options. However, many guest liked the location of this hotel, describing it as quiet and within reasonable driving distance of area hot spots. The beach is also nearby.

Reviews of the guest rooms are mixed. Some guests were perfectly happy with the accommodation while others raise numerous complaints. These include burn holes in the bedding, thick dust, and dirty bathrooms.

In addition to the housekeeping concerns, there also appears to be a lack of maintenance taking place in the property. Light bulbs in the hallways have often blown and in-room amenities are found to be broken. Repair jobs that are done are often done poorly.

Although the hotel offers a free breakfast, a number of guests were left disappointed. One of the main problems is that the choice of items is small although some guests also question the quality of the food.