About Plaza Beach
Formerly known as the Silver Beach Hotel, Plaza Beach is centrally located in Blackpool.
All rooms are non-smoking with ensuites, and come complete with a desk, TV and tea and coffee making facilities.
Plaza Beach offers a concierge service and reception is open 24 hours. Both room service and a laundry service are available, and there are conference rooms on-site.
A restaurant and child-friendly bar is located on-site, and there are additional dining options on the doorstep. Casey’s Café is just moments away, and the Beach House Bistro & Bar is located a couple of minutes away on the waterfront.
The Blackpool Tower is a six minute walk, and the Winter Gardens & Opera House Theatre is just 0.3 miles away. Houndshill Shopping Centre is just a few steps down the road and the hotel is just a short stroll from the beach.
Negative Reviews
negative:
Rooms in need of a revamp.
Sadly, Plaza beach is reputedly going by the wayside, with a number of guests lamenting that the hotel is in dire need of a revamp. Several reviews have noted that the décor is looking tired and worn, with a number of guests pointing out that some furnishings are damaged and stained.
negative:
Cleaning standards below par.
It seems the cleaning standards at Plaza Beach leave a lot to be desired. A number of guests have criticised the cleanliness of the rooms, and several guests have reported sightings of mould and stains on the walls.
negative:
Issues with customer service.
Many guests have expressed disappointment at the service offered, which is reported to be sub-standard. A number of guests reported that the manager was unhelpful with an unprofessional attitude, although several other guests mentioned that they were made to feel welcome.