Hotel Novotel Basel City (Basel, Switzerland)

The property embraces a modern look that gives it a very sleek appearance according to guests who add that this makes everything feel new. The modern decor is found in the rooms of the hotel as well as the restaurant and lobby.

Visitors rave about how clean the hotel is overall saying the accommodations were sparkling and adding that most other other areas seemed to be well maintained and free of dirt too.

Getting around Basel won't be an issue since you can take advantage of the free public transportation pass available at the hotel which gives you unlimited access to the city's buses and trams including one that stops right outside the property.

While there are plenty of employees working at the hotel, not all of them seem to be mentally engaged. Some visitors explain that the staff didn't always seem to be prepared for questions or requests and could do a better job of helping you and explaining things.

There is a breakfast buffet served at the hotel's on-site restaurant each morning but a few travellers say the morning offerings are quite slim and don't really offer much value for what you pay. While it isn't bad, there is certainly room for improvement according to a number of visitors.

Several guests point out that the area around the hotel doesn't offer a lot in terms of dining options or shops in general. Basel's main train station is a short walk away but that's about the only thing worth seeing within walking distance.