Hotel Motel 6-San Antonio, TX - Fort Sam Houston (San Antonio, USA)

This motel was situated in the northeast suburbs of San Antonio just off Interstates 35 and 410, which appealed to guests for enabling straightforward access to downtown and major roads leading all over the city. Furthermore, reviewers appreciated the proximity of roadside amenities like gas stations, restaurants and convenience stores.

Due to its competitive room rates, many guests said this motel offered fair value for money. The rooms were reportedly basic but clean and comfortable enough for a stopover. Many guests said they would stay again and appreciated the modernized rooms with their wood-effect floors and bright decor. Perks like the year-round outdoor swimming and pets allowed policy were another bonus.

Many reviewers had good things to say about the customer service, often describing staff as kind, accommodating and helpful. Guests said check-in was usually hassle-free.

There was occasional criticism of cleanliness standards, prompted by claims of stained bedding, bathrooms could have been better cleaned, dirty floors and build-ups of dust in some rooms. A few visitors reported encounters with cockroaches. Occasionally, guests faced maintenance problems such as difficulties with some toilet flushes, slow-draining water and aging mattresses.

Stale smoke smells in certain areas of the building were a nuisance for some travelers. Light sleepers sometimes claimed there was insufficient soundproofing to exclude noise from the parking lot, nearby train tracks, adjacent rooms and corridors.

Wi-Fi access fees were a big downer for guests who often said they were surprised it wasn't provided for free. It was also claimed the network occasionally offered poor speeds or a patchy signal.