About Hôtel Saphir Lyon
Set at a business area in Lyon’s 9th Arrondissement, Best Western Saphir Lyonl offers rooms with free wireless Internet access and state-of-the-art meeting & banquet facilities. This business hotel is just a five-minute walk to Gorge de Loup Metro Station and 1.4 miles to the Roman Theatres of Fourviere.
The rooms are fully air-conditioned and are equipped with satellite TVs, safety deposit boxes, tea & coffee making facilities, and private bathrooms with hairdryers and free toiletries. Ironing facilities are available upon request.
Best Western Saphir Lyon features a business centre with printing, photocopy, and fax service. Concierge service is also offered at the 24-hour front desk. Parking is available.
American buffet breakfast is served daily. The on-site restaurant named Les Tournesols specialises in delicious French style meals and serves lunch and dinner.
Notre Dame Basilica and St. Jean Cathedral are one and a half miles from this property. The Bellecour Square is two miles away.
Positive Reviews
positive:
Excellent shower area with rainfall showerheads!
The positive reviews were from guests who admired the newly redesigned shower area and bathroom. The shower area offers rain shower and hand shower for guests. It is modern and well-designed so guests enjoyed using the bathroom facility.
positive:
Superb employee service
Due to the staff's overall attitude and good communication skills, previous guests were able to have pleasant experience. They were polite and extremely helpful the whole time. Furthermore, they try to assist the guests with all their needs and issues faced upon check-in while being friendly and accommodating all throughout.
positive:
Hearty breakfast- varied and delicious
Most guests were satisfied with the overall quality of the breakfast buffet. There was a wide selection of quality Western food, which was perfect even for kids. Moreover, there were plenty of choices such as breads, pastries, yoghurts, cereals, hams, cheeses, juices, and coffee.
Negative Reviews
negative:
Inconvenient underground parking spaces
As a result of the limited space provided for parking, most guests had difficulty finding the right spot. The hotel provided an underground parking space which was quite tight and limited especially for large vehicles. It posed as a great challenge for guests especially when there was no alternative provided.
negative:
Impractical location- quite far from Central Lyon
Due to the hotel's distant location, which is far from major establishments, guests had difficulty roaming within the area and visiting famous tourists' destinations by foot. For tourists, the property is quite far from Lyon centre and the airport.
negative:
Poor to non-existent Wi-Fi connection
Most guests were disappointed with the poor performance of the Wi-Fi within the hotel. Guests were disconnected constantly and the bandwidth was not sufficient to the Internet browsing needs of the guests. The signal was even non-existent especially on higher rooms or floors.