About Hampton Inn & Suites Crabtree
Located in Raleigh, North Carolina, the three-star Hampton Inn & Suites Raleigh/Crabtree Valley offers comfortable accommodations and free wireless Internet access throughout. This family-friendly hotel is just opposite the Crabtree Valley Mall.
All rooms are spacious and modern. Each is equipped with a flat-screen TV with HD channels, coffee and tea making facilities, a working desk, and comfortable custom-designed beds.
The hotel features an indoor swimming pool and a modern 24-hour fitness center. In addition, there is a business center, and five meeting rooms for corporate functions on-site.
Complimentary breakfast buffet is served each day in the dining room. Restaurants just within walking distance from the hotel include Fleming's Prime Steakhouse & Wine Bar, and The Cheesecake Factory.
Hampton Inn & Suites Raleigh/Crabtree Valley is a ten-minute drive from the North Carolina Museum of Art. The Marbles Kids Museum can be reached through a 15-minute drive.
Positive Reviews
positive:
Strategic location makes exploring the area easy
Hampton Inn & Suites Raleigh - Crabtree Valley has one of the best locations in the city - near the mall, and very accessible through public transport. Guests who wish to go shopping could easily do so and would have no trouble in coming back. Moreover, many dining options are nearby, perfect for those who like exploring new places to dine in.
positive:
Sumptuous breakfast starts your day right
The breakfast served in the hotel is one of the best among the Hampton chain. The foods are appetizing, and the quality do not disappoint. In addition, the service in the breakfast area is topnotch, making guests feel like they could not ask for more.
positive:
Spacious and modern rooms for a comfortable stay
All rooms are well equipped and well maintained, making your stay very comfortable. You can be sure that everything is working perfectly, guaranteeing an almost stress-free visit.
Negative Reviews
negative:
Issues with the Wi-Fi connection
The hotel offers free Wi-Fi access throughout. However, there might be moments when the Internet will not work properly, making it inconvenient for others to do their work online. This, though, isn't always the case, and this should not affect your stay.
negative:
Some staff may fail to be hospitable
Hospitality is a standard in the hotel. However, some staff members failed to be hospitable, especially when the hotel is fully booked. The hotel's management, though, does not tolerate such behavior, ensuring that it is continuously improving in this area.
negative:
Inefficient housekeeping service
Some guests noted that the housekeeping staffs have lapses. They failed to do their job efficiently, leaving minor dust and dirt in the rooms at times. Once the front desk staffs are informed, though, rest assured that they would solve the issues immediately.