About Clearlake
Despite the Clearlake Hotel’s location in upmarket Kensington, guests can enjoy an affordable stay in an upmarket area. The hotel is located in close proximity to London attractions, such as Kensington Gardens, and numerous modes of public transport.
The rooms are comfortable and provide guests with a number of amenities such as en-suite bathrooms and kitchenettes which include microwaves, refrigerators and tea and coffee-making facilities.
Guests are provided with a 24-hour help desk. Access to a laundry service and wireless Internet is available.
The on-site bar is available in the evening, and guests can stock their kitchenettes with their own choice of food and drink. The location allows guests to explore the area which is rife with restaurants and bars.
The Clearlake is very close to renowned museums such as the Natural History Museum, while also being close to public transport links, allowing guests to explore all London has to offer.
Positive Reviews
positive:
Excellent Location.
The location has been singled out by guests as being a positive attribute of the hotel. With its proximity to London attractions like the Natural History and Science museums, or Kensington Gardens, as well as the fact the hotel is located near numerous tr
positive:
Attentive Staff.
Guests found the staff to be friendly and helpful, and praised the fact that the rooms were cleaned daily. The hotel’s employees were found to be accommodating and happy to help, answering any questions guests might have, and doing their best to meet gues
positive:
Value for Money.
With the affluent and upmarket Kensington location in mind, guests found the hotel prices to be good value. The rooms were singled out as being comfortable, especially the beds, and the amenities combined with the central London location and its proximity
Negative Reviews
negative:
Out-dated Decor.
A number of guests found the decor to be outdated and shabby. They felt that the wallpaper and carpeting did not look as clean as it could. However, some guests have mentioned the fact that the rooms are cleaned daily and the shabby décor is not a reflect
negative:
Inattentive Staff.
There are differing customer reports on the friendliness of the staff. While a number of guests have praised the hospitality of the hotel staff, others have found them to be unhelpful and unfriendly. Some guests have cited problems with check-in and check
negative:
Thin Walls and Noise.
Other guests have cited thin walls as being a problem in this hotel. The thinness of the walls was a problem for some guests that wanted to go to sleep early and could hear the guests in the adjacent rooms.