Hotel BG Rei del Mediterrani (Playa de Muro, Spain)

For an entertaining break full of leisure activities, BG Rei del Mediterrani is ideal. Guests enjoy the range of the facilities, particularly the large outdoor pool, and there's plenty to keep the children busy and contented while you relax.

Guests appreciate the service offered by many of the teams across the resort, particularly the entertainment staff, who offer boundless enthusiasm, and the restaurant staff, who offer a high level of service. The housekeeping team keeps the whole place clean and ticking over nicely, so you won't have anything to think about other than enjoying yourself.

The location lends itself very well to leisurely holiday pursuits - guests like the proximity to the beach, which is a 10-minute stroll away, and mention other nearby activities, such as the horse ranch and nature reserve.

In contrast to most of the staff teams at this hotel, guests have reported less than satisfying service at the reception desk, where staff seem to be abrupt at times and uninformed at others. Guests would appreciate a little more information about things in the hotel, and as your first impression of the resort, it might not be the best.

If you're looking for some peace and quiet, then this may not be the place for you. While some guests rave about the evening entertainment, others are less impressed - and a lot of it is in French, catering to the dominant market. Particularly if you have a room overlooking the pool, you'll have to be prepared for quite a lot of noise.

Guests say that the rooms could do with some updating, since the furnishings and décor are showing signs of wear and tear, and look a little dated. Some guests have also complained of musty smells, so a full clean and revamp is probably required at some stage.