Holiday Inn Express St Augustine Dtwn - Historic, an IHG Hotel (St. Augustine, USA)

Many guests note that the rooms are spacious and in great condition, citing that they are more modern than other guest rooms in the area and feature furnishings that appear to be newer and properly maintained. Repeat guests say that rooms are always spotless and clean. .

Most guests appreciate the convenient location of the hotel, noting that virtually all local attractions are within walking distance and those that aren't are just a short drive away. Others love the fact that the beaches are so close by. .

Several guests feel that the employees are the true super-stars, noting that they are generous with their time and go out of their way to ensure that guests are familiar with all the local attractions that are worth visiting. Others say the front desk in particular is accommodating to guest's needs , offering flexibility with check-in and check-out times, as well as extended pool hours. .

Guests who are light sleepers recommend requesting rooms on the second floor towards the back of the property. While most guests enjoy the property's central location, they also note that the busy streets can be noisy at times, which can make it difficult to get a good night of sleep. Some also say that AC units in the rooms can be quite loud. .

Several guests say that Internet access can be spotty, especially during peak times when many guests are in their rooms. They recommend accessing the Internet through personal hot-spot connections with cellular carriers or trying to surf the web during off-peak hours. .

Some guests note that rooms sometimes have musty odors coming from the AC units but that maintenance is quick to inspect, if needed.