About Holiday Inn Austin Midtown, an IHG Hotel
Holiday Inn Austin Midtown is just a few miles from memorial stadium and Lady Bird Lake and features a 24-hour business center as well as an event facility of 15,000 square feet.
Each air-conditioned guest room features a balcony overlooking downtown Austin, free Wi-Fi and flat-screen TV. A mini refrigerator, coffee maker and tea maker is also included in each room.
Holiday Inn Austin - Midtown features an extensively equipped, 24-hour fitness center and an outdoor pool. Housekeeping services are also included as well as dry cleaning on-site.
For dining, guests can enjoy the comfort of their own rooms by ordering room service or enjoy the on-site restaurant, the Red Pepper Bar and Grill for breakfast and dinner. Lobby Bistro Bar is also available on-site.
Nearby attractions include the Bob Bullock State Museum, Frank Erwin Center and a range or restaurants.
Positive Reviews
positive:
Amicable staff
Guests have been very pleased with the service received at this hotel. Staff were friendly, knowledgeable and attentive. Guests were very appreciative of little things like staff remembering their name and opening the door for them which all added to an overall pleasurable experience.
positive:
Leisurely business trips
This hotel caters very well for business orientated travelers by way of the business center and event facilities. Many guests staying at this hotel for business were pleased with not only the business-related amenities but the leisure facilities such as the pool and fitness center as well. Guests need not leave the hotel to find an escape and relax in a tranquil environment.
positive:
On-site dining is a treat
Guests have been more than satisfied with the on-site dining available at this hotel. Not only is the food but the service offered is fantastic as well. Guests remember the names of bartenders and waitresses which speaks for itself insofar as service is concerned.
Negative Reviews
negative:
Can't help but hear the neighbors
Guests have not complained that this hotel is unbearably loud. However, some reviews indicate that when staying at this hotel, the neighboring guests can't be ignored. The noises travel through the hallways and into rooms. This did not detract from the experience but was evident in guest reviews.
negative:
Attention to detail needs a boost
Guests have complained that this hotel made small errors that all added up. Examples mentioned have been guests directed to the wrong rooms, rooms sometimes not made up before arrival of new guests and certain requests not fulfilled upon initial instruction.
negative:
Housekeeping staff missed a few spots
Guests have complained about dirty rooms and irregular housekeeping visits. Beds are not always made and the rooms just don't have world-class cleanliness. This however could be avoided by housekeeping doing a deeper cleanse of rooms while guests aren't present.