About Grand Hotel Elite
Granhotel Elite is a 4-star hotel located in Bologna, Italy just outside of the historic city centre but close enough to enjoy most of the city’s attractions. The hotel offers free Wi-Fi and a tennis court.
Rooms in the hotel are furnished in vintage style and offer a digital TV, minibar with water, wardrobes, air-conditioning, and private bathroom with shower cubicle.
The hotel offers guests parking space for a fee, a meeting room for events, dry cleaning and laundry, as well as a fitness centre.
Cordon Bleu Restaurant offers traditional Bolognese cuisine and has an American Bar which provides for a variety of drinks and a set menu.
Granhotel Elite is about a 5-minute drive and a twenty minute walk from the city centre. Bologna Central Train Station is about thirty minutes away by foot.
Positive Reviews
positive:
Clean and Spacious Rooms.
Most agreed the rooms had enough space to walk around and put away their belonging in the wardrobe. They also found housekeeping to be doing a good and constant job of cleaning. These two things are important to guests looking for a decent stay.
positive:
Friendly Staff Members.
Most guests had a positive experience with staff members who spoke good English and willingly gave information of the city and things to do. They were available to help guests with their requests and made their stay easier.
positive:
Close Enough to Bologna’s City Centre.
Most guests enjoyed the location of the hotel, saying it is not inside Bologna’s centre but just outside of it, though this was not a problem because public transportation is readily available. You can also walk to the centre if there is no rush and enjoy
Negative Reviews
negative:
Below Average Customer Service.
Staff members are given some poor ratings when it came to overall customer service. Guests were disappointing with various shortcomings they noticed including no assistance, lack of utensils, chaotic, unorganized, and mistaking bags or wake up calls.
negative:
Seventies Style not for Everyone.
The hotel’s architecture and interior design seem to have been left behind and has not changed since the 70s. The interior design gave a sense of being back in the past yet knowing there is a need for updates. The interiors are dark with fluorescent light
negative:
Free Wi-Fi Slow and Inconsistent.
For those who tried to use the hotel’s Internet service, the connection was too slow to watch a video or check email. The paid Internet was a bit quicker but many expected the free service to be up to the task. Some gave up after a few times of trying to