Crowne Plaza Cleveland At Playhouse Square, An Ihg Hotel (Cleveland, USA)

Guests comment favorably on the standard of the guest rooms at the Wyndham Cleveland by Playhouse Square. Having undergone a multi-million dollar refurbishment, you'll find the rooms are in excellent shape, with guests often describing them as clean and spacious with a thoughtful selection of amenities.

Theater fans are in their element at this hotel since venues like the Allen and Hanna Theaters are within steps of the hotel. The free shuttle makes it simple to explore further afield, as do the free local trolleys. Fans of basketball and baseball will also like the location of this hotel.

Although breakfast is not on the house, guests find it enjoyable and of a high standard. Lunch and dinner services are also rated highly although guests also comment that the choice of alternative restaurants in the area is excellent.

While not a huge issue, several guests mention that the elevators in the hotel are old, noisy, and slow. It does seem that these escaped the recent renovations. Reviews also indicate that the elevators are quite slow.

A number of guests report issues with their key cards. Apparently, they are a little temperamental and you may find yourself having to head back to reception to have them reset. It's not a massive concern but can be frustrating.

Some guests find fault with the housekeeping service at the hotel. Towels appear to be the main issue as many reviews indicate that there weren't enough provided or they weren't replaced. Other problems include missing bottled water and unmade beds.